At Digins.store (“we”, “our”, or “us”), customer satisfaction is important to us. Please read our refund policy carefully before purchasing any digital product or course from https://digins.store.
1. Digital Products & Courses
All products and courses sold on Digins.store are digital and delivered immediately after purchase. Due to the nature of digital products:
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No refunds will be issued once the product or course has been downloaded or accessed.
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Please ensure you carefully review the product description before making a purchase.
2. Eligibility for Refunds
Refunds may only be considered in the following cases:
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You were charged incorrectly due to a technical error.
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The product was defective or inaccessible due to an issue on our end.
Refund requests must be submitted within 7 days of purchase, along with proof of purchase.
3. How to Request a Refund
To request a refund:
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Contact our support team via email: support@digins.store.
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Include your order ID, product name, and reason for the refund.
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Our team will review your request and respond within 3–5 business days.
4. Non-Refundable Items
The following are not eligible for refunds:
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Downloaded or accessed courses/products.
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Change of mind, user error, or inability to use the product.
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Technical issues caused by the user’s device or software.
5. Refund Processing
If a refund is approved:
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The refund will be processed through the original payment method.
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It may take 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.